Question 1

Can I get free samples before placing a bulk order?

Accepted Answer

Yes, we provide free samples of our BOPP packing tapes and stretch films for quality evaluation before placing wholesale orders.

Question 2

Do your adhesive tapes comply with international quality standards?

Accepted Answer

Yes, all our adhesive tapes and packaging materials comply with ISO 9001, RoHS, and REACH certifications for worldwide export.

Question 3

How do you handle quality issues after delivery?

Accepted Answer

We offer immediate replacement or full compensation according to our trade contract in the rare event of manufacturing defects.

Question 4

What is the daily production capacity of your factory?

Accepted Answer

Our factory operates advanced coating lines with a daily production output of 150,000 rolls of tape, ensuring fast order fulfillment and stable supply.

Question 5

What shipping methods do you support?

Accepted Answer

We support sea freight (FCL/LCL), air freight, and express courier (DHL, FedEx, UPS) for global shipping from Shenzhen or Guangzhou ports.

Question 6

Where is your factory located?

Accepted Answer

Our manufacturing facility is located in Dongguan, Guangdong Province, China, strategically close to Guangzhou Baiyun International Airport and Shenzhen Port.

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